Shipping Policy - UK
Thank you supporting my small business! I’m pleased to share my Shipping options for the UK, Europe, U.S.A below.
Order processing times: Orders are shipped within 2 business days. Local pick up in Walthamstow available, please contact me for times
All items are sent Royal Mail Tracked 48 Large Letter - £4.00
EXCEPT A3 and A2 Prints which are shipped in Postal Tubes - Royal Mail Tracked 48 - £6.00
Europe
All items are sent Royal Mail International Tracked Large Letter - £11.00
EXCEPT A3 and A2 Prints which are shipped in Postal Tubes - Royal Mail International Tracked - £12.00
U.S.A
All items are sent Royal Mail International Tracked & Signed Large Letter - £12.00
EXCEPT A3 and A2 Prints which are shipped in Postal Tubes - Royal Mail International Tracked & Signed - £14.00
Canada
All items are sent Royal Mail International Tracked Large Letter - £12.00
EXCEPT A3 and A2 Prints which are shipped in Postal Tubes - Royal Mail International Tracked - £15.00
Refunds and returns
If you are not happy with your purchase we offer a full refund or exchange for unwanted goods with notification within 7 days and return with 14 days. Please email siobhanprint@gmail.com with the details of your order, what you would like to return and how you would like your refund issued.
Please carefully repackage the goods and return to:
Siobhan Watt Illustration
54a Bromley Road
London
E17 4PS
Please note:
We do not cover the delivery cost of returned goods
Goods must be returned in a re-saleable condition
Once we have received the returned goods we aim to process your refund within 14 days
If your goods arrive damaged we will provide a full refund and cover the cost of returning the goods if received within 28 days.